Objective

Leverage 18+ years of creative, technical, visual design and development experience in a leadership position within a dynamic marketing team environment that delivers high-impact software capabilities while enabling professional growth.

Employment History

October 2007–Present
Interactive Brokers Group

UX Infrastructure Director

• Aligned to the EVP of Marketing and Product development, Creative Department and Project Leader for $6B+ global trading platform. Daily transaction volume in excess of 1 million. Project budgets range from $100K to $2M with team sizes of 5-15 individuals.
• Established standards and design framework along with supporting infrastructure for use on multiple website and web applications.
• Account Management Re-engineering; streamlined and simplified the brokerage portfolio funds management application, the core toolset used by clients to manage their accounts and execute transactions. Led joint application design sessions with the EVP, Software Engineers and the core design team to ensure understanding of standards while driving consistency across the new application. Used by 300K clients globally supporting multi-language and cultural capabilities.
• Introduced a 3-tier architecture framework, leveraging an innovative middle layer to speed development and simplify support. The improved application and associated architecture enabled the private labeling of our core trading platform adding +100K accounts to the portfolio of clients a 25% increase.
• Re-designed the corporate web identity Interactive Brokers Group leveraging new standards while utilizing latest responsive frameworks ensuring proper content display on desktop, tablet and other mobile devices.
• Marketing website and content; designed and programmed front-end web development of over 3,000 pages supporting foreign language variations. Simplified overall menu structure and page content. Leveraged search engine optimization techniques to score top ranking page results in Google.
• Client prospect web application; design and development of optimized front-end enabling prospective clients to easily complete forms on any internet connected device, the enhanced workflow grew new client acquisition by 50% in the first quarter post launch.

January 2011–May 2019
Hartford Art School

Adjunct Professor

• Recruited by the University to teach design and development coursed focused on web and mobile content design, construction and deployment technique.
• Develop challenging curriculum, class and project assignments for Junior and Senior design students, class size 8-15 students.

June 2006–October 2007
The LEGO Group

Web Designer

• Lead conceptualization and redesign of “LEGO Shop”, worked in conjunction with Marketing to leverage branded advertisements as part of the new design and functionality.
• To enhance collaboration, traveled to Denmark to work co-located with the core brand team to refine design concepts and reduce project cycle time.

October 2003–January 2008
Apple Inc.

Mac Specialist & Presenter

• Engage retail customers to enable outstanding customer experience by reviewing product capabilities and functionality.
• Promoted the Apple brand via exceptional service consistent with Apple’s industry reputation for best-in-class products and service.

Education

2002–2006
Hartford Art School

Bachelor of Fine Arts in Visual Communications Design with a Minor in Art History from the Hartford Art School at the University of Hartford. Graduated Cum Laude (3.46 GPA)